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  This Client Wrote...

Integrity + Consulting was recommended by someone I highly respect. My objective was to help my team become more efficient, more effective and to identify and implement practical solutions to the information overload that burdens their work lives. Results: Participants gave very positive feedback. The overall satisfaction of the learning session was in excess of 92.5%. Many of them found it to be one of the best sessions in which they have participated.

Susan Malenica, Director CIBC Mortgages Inc.

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Extracts From Selected Reference Letters


We greatly appreciate the evaluation letters we receive from our clients. Here is a sampling of what they think.  Please click the named links below to view letter extracts, or full image of letters from:

"Many months later I am pleased to report that the positive impact still remains.  So much so, that we decided to leverage this success by engaging Integrity+ to lead our directors in a similar process. Based on this outcome we are considering expanding this workshop by offering it to managers as well."

John McGarry, Chief Executive Officer, River Valley Health System

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Integrity + Consulting was recommended by someone I highly respect. My objective was to help my team become more efficient, more effective and to identify and implement practical solutions to the information overload that burdens their work lives. Results: Participants gave very positive feedback. The overall satisfaction of the learning session was in excess of 92.5%. Many of them found it to be one of the best sessions in which they have participated.

Susan Malenica, Director CIBC Mortgages Inc.

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"In the three months since we had your education session we have made a great improvement in clearly understanding our roles and in our personal effectiveness. We learned not only that we were not focusing enough on the high value aspects of our roles but also that we had developed many bad work habits that inhibited our efficiency and personal effectiveness...we have made many changes that are leading us to be more effective and more satisfied in our work lives.

Thank you for the excellent program and your caring touch"

Doug Stirling, Director Corp. Accounting, IBM Canada

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"The purpose was to analyze the challenges and goals in setting and conducting useful meetings. Many of the concerns we all share today with the increasing number of meeting requests are: lack of / wasted time, understanding of purpose/ role, action plans and follow-up.  Baha provided a thorough and practical view of the process and numerous suggestions as to how we can all orchestrate more efficient and effective meetings."

Wendy Gilmore, Vice President, Sunnybrook Health Sciences Centre

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"The ‘Overcoming Overload Workshop’ conducted for our staff was probably the most helpful workshop we have held in recent years. Its practical tips are superb, its philosophy of seeing Roles rather than Tasks is liberating, and the wit, wisdom and spiritual insights of Baha and Margaret Habashy was a joy to listen to."

Charles Price, Sr. Pastor, The Peoples Church

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"Your input in these meetings was of great value...The following are some of the comments given in the workshop evaluation survey:

Ron Hoffman, Vice President, Gamma-Dynacare Medical Laboratories

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"Personally, I immediately implemented a number of your/ Margaret's suggestions rearranging my office and changing my daily habits, for example having only one item on my desk at at time to focus on, prioritizing other items which are held in a drawer out of sight.

 It works!. Since that time I have sensed a distinct reduction in stress! Thanks..." 

Cathy Ward, Manager, Human Resources, Money's Mushrooms

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"I would not hesitate to recommend you for presentations to companies or professional organizations such as ourselves. Your professional presentation motivated our members to take action after the meeting which is an important measure of a successful development meeting."

Kirk Merrett, Director, Professionals Association,

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"The insight you have shared with us have had a significant impact on our productivity. You have also challenged us to simplify our work and that too has led to many interesting and beneficial discussion among those who attended your workshop."

Brian Dawkins, Business manager, The Peoples Church

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I have to say that over the years I still revert to your principles when feeling overwhelmed... I try not to let my inbox manage me and have it define my role; focus on the high value deliverables being the key. Your principles and workshop empower us not to give in and remind us how to take control !

Joelle Perez, Manager, IBM

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The material you used was very specific, it was very practical and yet it fit into a process that was very overarching with the different modes of communication...You clearly laid out the areas we would deal with and you succeeded in meeting your objectives as well as our own. 

This was a must seminar for our organization. We look forward to the next seminar for 20 more of our folk to go through it. Thank you again for a great day and your input into SIM CANADA"

Gregg Bryce, Executive Director SIM CANADA

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In my time, I have attended many seminars, but only a hand full of them have had a lasting impact. Your program definitely falls in that category and has already impacted in a positive way sever staff members and me....

I found your program unique in quite a few ways. Firstly, the primary focus is on the how to organize rather than the what. The practical steps suggested are very doable and hence in my case it has actually got done! Another outstanding and valuable element is your on site personal coaching which makes the whole program truly customized and effective."

Jaywant Michael, University Professor, Quart UAE

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" I would highly recommend your program to anyone interested in helping their team manage the information overload that we are faced with in our day to day activities. I wish you success in your business and would be pleased to provide a reference to anyone requiring more detailed information about the benefits obtained during our session."

Donald Ross, Vice President Operations, Med-Emerg International Inc.

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" Our most recent project with Integrity+ was to review and improve our meeting culture. This helped us:

  • Assess our meeting overload and resulting costs

  • Become aware of the individual and organizational pitfalls

  • Paint a roadmap to change

The result:

  • Senior management accepted a set of guidelines to change our overloaded meeting culture

  • Set the stage in defining a set of measurable base line data to guide our personal and corporate improvement objectives."

Karen MacDonald, Regional Director, River Valley Health

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 " I engaged Integrity+ Consulting, having heard of the positive results their workshop has had on anther division in CIBC. What impressed me about their work is their thorough approach.  Short telephone interviews were conducted with some of my team leaders prior to the workshop to ensure that the material would be relevant.  The follow up conference calls and meetings ensured that the material we learned was being implemented into our daily routine.

I am pleased to encourage other managers and businesses leaders to consider this workshop as a tool to help them improve the effectiveness of their people and to guard against the negative impact of information overload.

Dionne England, Senior Manager, Direct to Customer, CIBC Mortgages Inc

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"Thank you for delivering the “Overcoming Email Overload” ...  The average satisfaction level based on evaluations was 87.7%. ... One of our employees said it was the best session she has attended in years. ... we would be delighted to repeat the session on all our campuses."  

Teresa Scannell, Career/ Work-Life Consultant, University of Toronto

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As Human Resource professionals we struggle not only with managing our own overloaded lives but how we can improve the effectiveness of the leaders in our organizations.  The framework you presented is a very valuable tool towards this goal.  I hope many of our members will take it back to our respective corporations."        

Karen Westaway, Programs Director, Grand Valley HR Professionals Association

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"...During that session I was impressed with their content and the quality of their communication. What they taught us that day was of immediate benefit to me as I returned to my busy office, my hectic work schedule and the high volume of messages in my e-mail inbox.

Later, Baha came and gave a brief presentation to our CEO and the senior management team who agreed that Integrity Consulting address as many of our staff as possible...

I truly appreciated Baha's attitude and flexibility in working with us . In my opinion they went beyond the call of duty to serve our needs.  They are most sincerely recommended to anyone who needs their services."

Grace Cunningham, Human Resources Manager, Global Payment Canada, Inc.

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 "The material was timely and useful for all of us at The Advantage Group.  As you saw from the ratings provided after the session, our people felt they got a lot from your material.  As several of them said: 'I've come away with ideas to make my daily work more productive.'  'Great ideas'  'Tons of stuff I want to do to get better organized and more efficient'."

 Ron Pirie, President, The Advantage Group

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 "As my coach, you’ve helped me enormously in weighing my options and making sound business decisions. ...  After applying your techniques and insights I am more organized, clear about my priorities, and have the advantage of greater freedom from overwhelm!"

Michelle I. Hutchinson, President, Synaptix Solutions Inc.

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"Your tips for e-mail, voice mail & paperwork are duly recorded along with the 4D's of information processing.  Your information processing model was easy to understand and I hope I am able to implement it in even some small fashion.  I know it will make a difference in my work day." 

Karen Andrews, Director Strategy and Channels, IBM USA

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"One of our corporate goals for this year is to make it easier to do business with TGO. We feel that we have made good progress towards that by investing in the 'Overload' program with Baha so that we are able to be more responsive to our clients."

Tracey Whitehouse, Chief Operations Officer '  TGO Consulting Inc.

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"In the months since we have participated in the workshop and follow-on coaching sessions, I believe we have made significant progress in improving our personal effectiveness. This bears out in the numbers- the Effectiveness and Overload Gauge improved by 3lt % comparing results taken before the workshop to results taken 8 weeks after. Personally, I especially found the tips and coaching around handling E-mail to be quite impactful. The "Read, Think, Act. File" sticker is prominently displayed above my laptop computer screen!

I also believe that as a result of the improvement in their work lives that my team's personal lives and overall work/life balance have improved. I know that mine has l "

George J. Abate,  Vice President. Controller, Xerox

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"Your presentation was very interesting and relevant, for even though you are not a pastor, you made every effort to relate the material to the real life challenges that we face. Your examples and illustrations used to apply these principles of self-management were helpful."

John McNeill, Senior Pastor, Forward Baptist Church

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"Baha brings unparalleled passion and depth of knowledge. He delivers the material in a warm and practical manner that is understandable to the learner. His sessions are well-organized and the handouts are superb. Margaret is his coach and interjects with excellent feedback and commentary, gauging the reactions and
involvement of all participants. Consequently, the sessions run very smooth and are participatory. We received excellent feedback and evaluations from participants, some who want these sessions to be mandatory to all staff! "

Trent Dark, Director, Organizational Development. Mount Sinai Hospital

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"Our attendants were extremely satisfied with the results of your workshop and we have had a large amount of positive feedback. Our member feedback has indicated that your workshop surpassed their expectations by covering all areas of concern with regards to organization and time management. There were many senior managers in attendance and they found that the content was relevant to employees of all levels"

Wendy Small, Program Coordinator, Toronto Board of Trade

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"Commenting on the workshop one of our managers wrote, " Amazing, I will put these teachings into action with enthusiasm. I felt relief just absorbing the information."

I personally thought that the "Help for Information Overload" session was extremely effective, and I immediately turned the learning into action. I would strongly recommend this session to our clients, suppliers and every overloaded manager and knowledge worker

Orgad Gratch, CA CEO, TGO Consulting Inc

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"Your information was pertinent to their day to day challenges with information. Your tips were practical. Feedback post session indicates that participants are putting these great ideas into practice - the true test of learning! "

Pat Clinch, Director, Organizational Development, The Scarborough Hospital.

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"Eight weeks later I am pleased to report that the results exceeded our expectations. Information overload gauge data collected before and after the workshop reflect an overall improvement of 39%.

For me personally, I am more effective; my information handling is more organized; my office has become a showcase to my peers and I have more time to give to professional development and my personal life"

 Dan Germain, Vice-President and C.F.O., Credit Valley Hospital

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"Your preparation, presentation and direct assistance with my directors and me have already proven to be of great value and I personally feel a tremendous weight has been lifted in being able to better manage the increasing volume of messages, paperwork and demands upon my time. The impact was immediate. I have also received positive feedback from the team that it has been of tremendous value"

Wendy Gilmour, Vice President,  Sunnybrook Health Sciences

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" I have followed your recommendations for the past 5-6 years and I am pleased to say that I continue to be very well  organized. ...Because of your help I am able to still maintain my sanity in this fast paced, busy environment. I am forever grateful.

Margie Eastwood, Manager, MIS, Health NB

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"Baha, your Value Measurement Framework is a very effective tool. In the future this framework will help us focus on the right customers - customers who respect our product leadership and who appreciate our value as partners in long-term relationships.

On behalf of our management team thank you for your integrity, professionalism and good effort."

John Ogilvie, President and Chief Executive Officer, Kildara Corporation 

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"Beyond the very practical recommendations you have given regarding time and work management, however, has been an even more valuable contribution, i.e., the revision of our understanding of our roles and resultant expectations. It has been comforting and freeing for us as individual team members to realize that our roles are best defined by what we are expected to be rather than what we are expected to do".

Reg Andrews ,Executive Pastor, The Peoples Church

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"The results were very encouraging. At the end of the workshop we were asked to score our overload gage and compare it to data collected at the beginning of the workshop. Individual improvement ranged between 16% and 36% with an overall average of27.3%."

John McGarry, Chief Executive Officer, River Valley Health System 

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Want to learn more, call or e-mail us your points of interest and we will provide you with the most appropriate client evaluation letter.


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